Privacy Policy

CiteConvert (citeconvert.com) is run by Richard Ryan LLC, 555 5th Avenue #1910, Des Moines, Iowa 50309 ("we", "us"). This policy explains what we collect and why.

What we collect

• Account details: your email address and sign-in information.
• Subscription details: your plan and status. Card payments are handled by Stripe; we never see or store your full card number.
• What you paste into the citation tool (a DOI, URL, or ISBN) is sent to our AI provider to build the citation. We do not keep a library of your citations.
• Ask Richy (our AI assistant): your question is sent to our AI provider to answer it. We do not store the text of your questions; we only keep an anonymous daily count to prevent abuse.
• Messages you send through the contact form.
• Basic usage and analytics data (for example pages visited) through Google Tag Manager and our hosting provider.

How we use it

To run the service, process payments, answer your messages, prevent abuse, and improve the site. We do not sell your personal information.

Who we share it with

Only the service providers that help us run CiteConvert: our hosting platform (Base44), Stripe for payments, AI model providers for citations and Ask Richy, and Google for analytics. We may also share information if the law requires it.

Emails

We send account and receipt emails. If we ever send marketing emails, every one will include our postal address and a way to unsubscribe.

Your choices

You can ask us to see, correct, or delete your information by emailing richy@citeconvert.com. You can cancel your subscription at any time from the Pricing page.

Children

CiteConvert is not meant for children under 13, and we do not knowingly collect their information.

Changes

If we change this policy we will update the date above.

Contact

Richard Ryan LLC, 555 5th Avenue #1910, Des Moines, Iowa 50309. Email: richy@citeconvert.com